Introducing Peterson Trucks
I’d like to introduce you to Peterson Trucks, Inc. (PTI) your new authorized International dealer!
On November 2, PTI—International dealer to customers in the San Francisco Bay Area and California’s North Coast—acquired the sales territory formerly served by Brattain International. We are now your authorized source for International trucks, IC Bus buses, and TrailMax trailers sales, 24/7 service, parts, training, and Idealease rental and leasing. We’re looking forward to meeting you!
If you were a Brattain customer, a PTI rep is now responsible for your account. In most cases, this will be the same person you’ve worked with at Brattain for years. If we’ve assigned your account to a new rep, we’ll let you know immediately and plan an introduction that fits your schedule.
We’re working hard to make this transition seamless from your perspective. You shouldn’t notice any interruption in service. If you have questions, please let your rep know immediately, or reach out to the PTI management team—we’re here to help:
- New Truck Sales Manager: James Barney Newman, 503-341-7153,firstname.lastname@example.org
- Used Truck Sales Manager: Santiago Montalvan, 503-341-7159, email@example.com
- Idealease Manager: Geoff T. Mertes, 503-502-6436, firstname.lastname@example.org
- Parts & Service Manager, Portland/Salem: Steve Hidy, 971-219-2414, email@example.com
- Parts & Service Manager, Eugene/Albany/Bend: Dave Mechler, 541-556-7581, firstname.lastname@example.org
My team and I are excited to help your business succeed! If you have any questions, please feel free to get in touch.
Peterson Trucks is going to keep doing what has worked so well for Brattain over the years. And, we’re going to provide additional resources to bring the overall customer experience in alignment with what Peterson customers have come to expect.
No. Our intention is to make a seamless transition for all customers. We will close business on Friday, November 2, and open our doors for business, operating as Peterson Trucks on Monday, November 5
No. Peterson Trucks will honor all current credit limits with Brattain customers. Any adjustments to current Brattain credit limits will require the completion of a Peterson Trucks credit application.
All Brattain locations will be open for normal business hours as Peterson Trucks on November 5. Brattain locations will be closed on November 2 and 3. Emergency parts and service will be offered by Peterson Power Systems on November 2 only.
Yes. All existing Brattain facilities, with the exception of Salem, will be re-branded as Peterson Trucks.
Sales, Lease and Rental
You will continue to work with your current Brattain representative or another trained professional from Peterson Trucks. We will keep you in the loop on any personnel changes that might affect your account.
Peterson Idealease will offer more options, deploy more assets (currently at 1,000 trucks), and provide better support. Peterson Trucks is a nationally recognized leader in the leasing business. We will apply the best practices we’ve developed in the Bay Area to help you and your business grow.
Parts and Services
Just like truck sales, you will continue to work with your current Brattain representative or another trained professional from Peterson Trucks. We will keep you in the loop on any personnel changes that might affect your account.
Peterson Trucks will make significant investment in parts inventory at all of our new Peterson Trucks locations. We know how important this is. Anywhere we provide trucks service, we will have an impressive parts inventory, dedicated to turning trucks around quickly.
Our International locations will stock International parts and Cat engine parts. Our earthmoving locations will stock Cat earthmoving and engine parts. We’ll be able to quickly and conveniently transfer any part between locations to better serve our customers.