OnCommand Parts & Service


While Your International Truck® can take almost anything the road throws at it, wear and tear does happen, and parts sometimes need to be replaced. When it does, you want to make sure your service technicians have access to the right parts, the ones specifically meant for your vehicle. OnCommand™ Parts Information is a customized home page that provides service technicians instant access to your trucks parts lists.

Benefits & Features:

  • Complete vehicle line-set ticket information as it was originally ordered.
  • Figure, keyword, part number and visual search tools.
  • Access to All-Makes parts programs.
  • Cross-reference searches for vendor and OEM part numbers.
  • Create custom parts lists.
  • View actual customer pricing.
  • Check parts availability at the International parts distribution centers.
  • Documents and notes can be uploaded and attached to a specific VIN.


OnCommand™ Service Information gives technicians access to the most up-to-date, VIN-based service and parts information. It’s an centralized source of essential service information to help improve vehicle repairs and maintenance, repair shop efficiency, technical knowledge and vehicle uptime. 

Benefits & Features:

  • With a subscription, technicians can gain real-time, up-to-date VIN-based service and parts information for any International Truck.
  • Locate technical information by major component group, model, vendor, engine and feature code.
  • Service manuals and bulletins are illustrated and include repair, overhaul, troubleshooting tips and diagnostic information.
  • Documents and notes can easily be uploaded and attached per VIN.
  • The Service Tool catalog includes all essential tools for servicing International Trucks® and MaxxForce® engines.
  • Use the IKnow technical database to search service articles by entering symptom terms and/or descriptions.