Peterson Trucks |

888.818.1806


 

Peterson Offers Navistar's OnCommand Program for Your Service Needs

Peterson is proud to offer OnCommand to our customers. As one of the largest and most comprehensive packages of support services in the industry, OnCommand helps customers achieve more efficient repairs and maintenance, better lifecycle value and an overall lower cost of ownership – giving customers increased visibility and better control of their business.

OnCommand provides three levels of service:

 
OnCommand Knowledge
 

OnCommand Knowledge

 

 

 

Parts Information |
Access to a detailed parts catalog with illustrations and optional electronic ordering.
 
Service Information |
Includes VIN-specific service information resources for all Navistar vehicles.
 

 OnCommand Control

 

 

Fleet Charge® Programs |
Provides customers with guaranteed, consistent parts pricing and instant credit at participating dealer locations across the dealer network.
 
Maintenance and Inventory Management |
Provides International customers with software designed to help fleets better manage their parts inventories and vehicles.
 
Repair Advocate |
Provides customers with total oversight of the repair experience to ensure that repairs progress as quickly and efficiently as possible.

Service Partner |
Provides International customers network-wide (United States and Canada) with fixed labor times for most common vehicle repairs.  Available for all customers who qualify for Navistar’s Fleet Charge program.
 
Preventive Maintenance |
Provides standardized pricing for vehicle inspections, and oil and filter changes at more than 500 participating locations throughout the United State and Canada.
 
Parts Return Program |
Provides customers with earned credits for unused surplus or obsolete parts returned to Navistar.
 
 
 
 

OnCommand Education

 

 

 

Customer Education |
Online education portals offering web-based courses to help customers keep their technicians up to speed on current technology.  Courses are available for vehicle chassis and body, technology systems, MaxxForce™ engines and brake components